Course Product ID: 063389
LearnKey’s Intuit Design for Delight course explores the design thinking process to provide customer-centric solutions. The three design thinking principles, Deep Customer Empathy, Go Broad to Go Narrow, and Rapid Experiments with Customers, are discussed and practiced throughout the course. Students will learn how to perform observations, identify customer problems, brainstorm, narrow, prototype, and test solution ideas to provide customers with the highest level of delight.
A Certificate of Completion can be earned by scoring 80% or better on all Post-Assessments. A Badge can be earned by scoring 90% or better on all Post-Assessments.
Course Content
Domain 1: Design for Delight Concepts
Domain 2: Develop Deep Customer Empathy
Domain 3: Brainstorm and Narrow
Domain 4: Perform Rapid Customer Experiments
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